Stephen is the Director of Appraisal Relations at FCT, and the past President/Owner of Otto & Company Residential Real Estate Appraisals. He has over 20 years of experience in the Real Estate industry, and holds multiple appraisal designations in both Canada and the U.S.A. His extensive knowledge of the Real Estate industry, having completed over 15,000 residential appraisals, reviewed over 30,000 residential appraisals, managing and training, coupled with a thorough understanding of ethics, standards, principles and industry requirements, enable him to engage easily and successfully as a team or independently in the Real Estate field. Through facilitating the vast growth of two successful, fast paced Real Estate Appraisal businesses, Stephen has proven his self-starter ambitions, and drive for success. As part of acquiring new clientele, ongoing client maintenance, liaising with appraisal management companies, and achieving the highest level of morale amongst staff, he has impartially demonstrated an understanding and empathetic manner in all professional situations. Stephen is also the Chair of the London chapter of the Appraisal Institute of Canada, a member of the Canadian Real Estate Association (CREA), Ontario Real Estate Association (OREA), and a member of the Canadian Employment Relocation Council (CERC).